Today the post is on about 4 Best Reputation Management Tips 2012. You can now learn each and everything. Well lets have a look on Our post. you must know these tips.
Looking forward to 2012, below are the few online reputation management tips for the New Year:
@1. Know What People are Saying: first & the foremost, you have to know what people are to saying about your business. If you aren’t aware of what’s out there, how can you manage it??? Browsing the web for your brand and setting up email alerts are just a couple of actions you can take towards knowing what is being said about yours business. Go to http://www.google.com/alerts and be informed via emails when new occurrences of your brand show up on the webs.@2. Be Active in Your Online Community: whether its via blogging, forum participation or a physical community outreach, being active in your community will help give your brand a positive image. When it comes to the online actions, the more involved you are on the industry related blogs, forums and other websites, the number of positive occurrences of your brand will increase. Physically participating in your community helps create positive press that you can use online & in to turn, contributes to a positive brands image. The more positive citations and sources of your brand you can be create on the web the better.
@3. Use Social Media to Your Advantage: the following infographic shows how companies are to integrating social media as form of the communication and a medium for customer support. Consumers are turning to social media (FB, Twitter, etc.) more and more as a way of a reviewing their experiences, both positive and negative. Below is a screenshot of an individual dissatisfied with an experience they had with a company:
@4. Promote Customer Reviews: As I mentioned earlier in this post that potential customers are going to turn to the web in search for reviews of your business. Promoting customer reviews is the best way to keeps your information fresh & to accurate. Business citation sources such as Google Places will pull info and reviews from a handful of 3rd party review sites. It is not uncommon to come across poor reviews, submitted years ago and in certain cases, they may no longer pertain to your business practices.
Handing out comment cards, including links to your business profiles in a newsletters and adding links to your business profiles on your website are just a couple of actions you can take to do promote and generate new customer reviews. Be careful how you ask for these reviews though. Business directories are a smart enough to detect fraudulent reviews and most of the time, do not promote businesses coming right out & asking for reviews.
To conclude, if you don’t already realize the importance of the managing your sonline reputation, don’t wait any longer to get involved with it. With consumers spending more and more time and money online.
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